The quality of the print is not acceptable for a t-shirt that retails for 170.Also, the size of the print should be larger on the larger sizes, otherwise it ends up looking way smaller than the Small and Medium sizes.Unfortunately I will return it. I ordered the Grand Bambino bag. and the service is great and shipping is fast! The packaging, payment, etc. You can also place your order with our team on the phone. Overall it was great! Find out how we combat fake reviews. Please send an email to customercare@jacquemus.com or call +33 (0)1 86 47 80 99 from Monday to Friday from 10:00am to 1:00pm and from 2:00pm to 9:00pm, Saturdays from 10:00am to 1:00pm and from 2:00pm to 6:00pm CET Newsletter Customer Care Contact form Country english Metropolitan France (EUR) JACQUEMUS 2022 Location Metropolitan France (EUR) Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . All previous emails sent to you from my private email prior to involving PayPal were ignored. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Coinbase customer service number. Will definitely order again! After 60 days, we will attempt to assist with repairs and/or obtaining . Contact Us - Address, Email & Telephone - Farfetch Thank you for the fast delivery. Here are 8 tips for writing great reviews. I would like to say this was my first time buying from Jacquemus and I am blown away with the experience. I cant even use it. The pants were the perfect color, fit well and well made! Shop the best in modern womenswear with the most recent collection from Jacquemus. Wonderful experience, I love my product!!!! It was it left to sit in the pouring rain. Read about their experiences and share your own! Also, Simon is on holiday. Everything was amazing. I was definitely going to get another one as a gift but I wont, the size is very small especially for its price. Very clear navigation and easy check out experience. The order arrived on time and every item came very well packed. Live Chat Assistant - Remote Job USA,Customer Service/HelpDesk - Learn4Good I received mine within 2 days of ordering and I live in Canada! Here are 8 tips for writing great reviews. Customer Care; Track an Order; Create a Return; FAQs . When it was delivered I wasnt home. Cookie Notice However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. This is unacceptable. Everything was amazing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This was my first and what I consider test purchase, I can positively say I will be ordering from Jacquemus again in the future! A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Contact Us | NET-A-PORTER I am still waiting for the product and I have not received any email when they will send to me . Please enter the details of your request. + Paid training & PTO. The bag is okay but a bit dusty and dirty. Companies can ask for reviews via automatic invitations. The return process was perfect and easy! Call now to get direct help from coinbase customer support executives. 1-888-550-9675. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. For more information, please refer to our customer care page. Anyone can write a Trustpilot review. Beautiful experience! Create an account to follow your favorite communities and start taking part in conversations. Outstanding Customer Service! The delivery was made very quickly and arrived in very good condition. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Initiative 1: Creating Jacquemus' first physical store in Paris. 1. Thank you! Self-taught designer Simon Porte Jacquemus launched his namesake line at age 18, after moving to Paris from his native South of France. Avoid. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Press question mark to learn the rest of the keyboard shortcuts. Simon talked about it and said they had big problems in may June but I think its resolving. Training hours:8 hour shift btw 8am -6pm in your local time zone, no PTO allowed. Shop and view the latest Womenswear, Menswear, Shoes and Accessories Collections from the official JACQUEMUS website. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. The quality of Le Grand Bambino bag is amazing. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Customer Service Representative - Remote.co Customer service is good when you are able to connect with them via telephone, mail customer service is not good. Jacquemus for Women SS23 Collection | SSENSE I am still waiting for the product and I have not received any email when they will send to me . Pretty things in your Shop Jacquemus is great!!! I received mine within 2 days of ordering and I live in Canada! Very helpful customer service. It was left on my porch in the pouring rain for two days. When I enter on my account, in the status of my orders I can't see which of them have been returned. Sizing is great, the quality is superb and I will certainly reorder from the website. 1,501 people have already reviewed JACQUEMUS. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. And of course, the items were beautiful when they arrived. or fill in the form below. Thank you very much.I especially loved the packaging- as always :). JACQUEMUS | Spring 2023 Collection | FWRD The bag is okay but a bit dusty and dirty. 2023 Trustpilot, Inc. All rights reserved. You dont have to buy many Designer things to know that luxury products are sent in box. Available 24/7. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. 2023 Trustpilot A/S. Jacquemus; Jean Paul Gaultier; Khaite; R13; Saint Laurent; The Attico; Wardrobe.NYC; FEATURED SHOPS . With my coupon I ordered jeans and they were send in two days, received three days later. They are not responding to online communication Its also weird that a so called designer brand doesnt have a U.S. phone number. Fast delivery, very nicely packed.Amazing product. The material is great, the fit is great, so pretty. Pretty things in your Shop Jacquemus is great!!! Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. I love your website design, I love your brand. Contact them on WhatsApp, they always answer. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. All previous emails sent to you from my private email prior to involving PayPal were ignored. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Help us Improve. Got this a gift for my wife, she fell in love with it! The quality of Le Grand Bambino bag is amazing. ;). Companies can ask for reviews via automatic invitations. Love the quality & style of the hat & quick delivery! Thank you very much.I especially loved the packaging- as always :). Shop Jacquemus Online | Nordstrom All rights reserved. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. All rights reserved. It goes against our guidelines to offer incentives for reviews. The ordering was easy and the quickness of the shipping was amazing. I ordered the wrong size and had to return the item. By the time I got home it wasnt there. The item was shipped very quickly to the Netherlands . It wont even fit a card in there. Coinbase customer support number is online now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! I contacted customer support and they acknowledged that it should have come with a dust bag, but they did not offer to send me one to resolve the issue. It has a red undertone, it looks like its been discolored by the sun. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! Sign out of Your Account on the Amazon Website. 2023 Trustpilot, Inc. All rights reserved. This is unacceptable. Verification can help ensure real people write reviews about real companies. My experience was amazing! 2023 Trustpilot A/S. I received my parcel late and it then ruined a gift to someone. When it was delivered I wasnt home. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. It was my first time buying at JacquemusIncredible product,expensive,yes,but the quality is worth it. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Verification can help ensure real people write reviews about real companies. Date of experience: January 24, 2023. Jacquemus | Selfridges Love you. Two weeks went by and I never even received a tracking email. I cannot track my order and furthermore they delay it more than it should alwayss. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. We also ensure all reviews are published without moderation. Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Verification can help ensure real people write reviews about real companies. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . I am always extremely pleased with all the items I have ordered. Does polene has a us number (really asking :) I know they are more low cost that him but still)? Training: 11 weeks, Monday-Friday. The order arrived on time and every item came very well packed. JACQUEMUS Reviews | Read Customer Service Reviews of www.jacquemus.com Reddit and its partners use cookies and similar technologies to provide you with a better experience. I love JACQUEMUS! If you are not getting responses or your item hasnt shipped after a long period of time, call them. I would have expected more for that money. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. Free shipping on full-price orders over $100 USD and other orders over $300 USD. The packaging, payment, etc. JavaScript seems to be disabled in your browser. | Read 21-40 Reviews out of 698 and the service is great and shipping is fast! Easy to arrange refunds etc. The bag is okay but a bit dusty and dirty. I ordered the wrong size and had to return the item. Jacquemus Fall 2022 Ready-to-Wear Collection | Vogue Love the quality & style of the hat & quick delivery! Hope i could get an answer as soon as possible. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! We use dedicated people and clever technology to safeguard our platform. Its disappointing what a mess this company has become, not a good look. My experience was amazing! Buy collage-effect dresses and separates online now at NET-A-PORTER. I ordered the Grand Bambino bag. This is unacceptable. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Incredible quality, lots of compliments. In addition, the fact of sending us a little booklet I find it super cool. Beautiful design.Thank you so much for adding beauty in our lives and this world. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Much better of you used dhl not ups. From the package to the product. . please contact customer service within 60 days of purchase. New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Received the order but the box looks like its thrown somewhere. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Two weeks went by and I never even received a tracking email. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Ive ordered a top from the site last year and had 0 issues. CoinBase Customer Service .+1818.-748.+9071 nUmBer USA In Call was ok but the delivery with UPS was HORRIBLE. Contact Us - Customer Service & Support | Mytheresa I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. Overnight shipping is available for $20. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) . Because of this I wouldnt order again.. Suggested companies are based on peoples browsing tendencies. I am in Australia and this is physically impossible. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Product well represented in PDP (would be nice to get a closer shot of the material). Thank you for the fast delivery. Full-time - Part-time - Temporary -Contract. Worldwide Shipping. I love my bag! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. The return process was perfect and easy! The delivery was made very quickly and arrived in very good condition. Users can call our helpline number to resolve their crypto related ptoblems quickly. Delivery was left on doorstep whilst I was at work. $25 - $35 per hour | Online/Remote Position | Flexible. Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Received the order but the box looks like its thrown somewhere. Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. We use dedicated people and clever technology to safeguard our platform. Kendall's Edit; . My order arrived in no time and im super happy! Coinbase customer support number is online now. After ordering I received a confirmation email and the site states there would be delays. . In addition, the fact of sending us a little booklet I find it super cool. Outstanding Customer Service! 6 more replies. Much better of you used dhl not ups. We also ensure all reviews are published without moderation. So thank you Jacquemus!!! I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! They basically lied and said that they tried to call me to let me know the bag was out of stock but I didn't answer. We also ensure all reviews are published without moderation. It looked absolutely beautiful on the site. What should i do. I cannot track my order and furthermore they delay it more than it should alwayss. It makes sense why someone returned it after removed tag of the item. I love Jacquemus company with its amazing product. It was it left to sit in the pouring rain. It goes against our guidelines to offer incentives for reviews. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Really poor ordering from France to the UK. Will definitely order again! We also ensure all reviews are published without moderation. Received the order but the box looks like its thrown somewhere. Read Customer Service Reviews of www.jacquemus.com - Trustpilot So thank you Jacquemus!!! They are so dope and very light so dont pull on the ear lobes. Two days later I received my tracking and got my packages. My order arrived in no time and im super happy! This is unacceptable. The pants were the perfect color, fit well and well made! It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. All rights reserved. I ordered the Grand Bambino bag. We also ensure all reviews are published without moderation. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. I love that it was delivered to me super fast! In addition, the fact of sending us a little booklet I find it super cool. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. I think they assume people wont call and they will just keep your money. Date of experience: January 19, 2023 RM JACQUEMUS Bags | Womens Signature handbag. Brown Beautiful experience! I ordered the wrong size and had to return the item. Extremely bad - I ordered some things online and never received confirmation email - I had ti call them 5days (5-business-days) later just to get the information that my shipment is being prepared 3 days after that my order was cancelled and rest assured that id you are trying ti shop anything that is discounted you will not receive it cause they dont have it, the discount is inly to make the brand feel better I guess I will never, ever shop anything from this brand. I started emailing customer service, messaged the customer service Instagram, nothing. The company was founded in 20019 by Simon Porte Jacquemus. They sent my address wrong to UPS, told me it was my fault! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. But it didnt have any dimensions or photos with a model holding it in order for us to understand its size. It goes against our guidelines to offer incentives for reviews. My experience was amazing! Jacquemus. I love your collections every year. was ok but the delivery with UPS was HORRIBLE. Much better of you used dhl not ups. Take a brief survey about today's visit . They implanted new logistics and all so the problem must come from that. Use Switch Accounts. Jacquemus customer services told me they have to wait for a UPS investigation which closed as delivered despite them admitting they had no proof of it being delivered, so Jacquemus wont help. Product shipped out in a timely manner and arrived well packaged. Quality is great! $100 coupon code. The bag is okay but a bit dusty and dirty. Here are 8 tips for writing great reviews. Managing Your Account - Amazon Customer Service your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. A real shame because you spend a lot of money on this premium brand. Even though the shipping was super fast, the cap i received unfortunately is not properly black. Much better of you used dhl not ups. I am very happy with my purchase! Companies can ask for reviews via automatic invitations. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. It is not easy to find what I'm looking for and to sort them by price, etc.. Well I ordered the Le porte trapezu wallet. Live Chat Customer Support - Remote Job USA,Customer Service/HelpDesk Find out how we combat fake reviews. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. I do not recommend ordering anything from their site, idk what happened but it is a mess. I ended up ordering through the site via paypal. Thank you Jacquemus for delivering a beautiful product and a beautiful ordering experience. Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Those fees can only be paid in cash. Contact Us - Address, Email & Telephone - Farfetch Contact us Customer Service Email service hours Monday to Friday: 24 hours a day Saturday and Sunday: 8am to 3pm EST Phone service hours Monday to Friday: 8am to 9pm EST FAQs Find the answers you need in our FAQs We'll be in touch soon For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. Select a Default Payment Method. I originally tried to buy a bag on the site and it wasnt going through, like the site was broken. We use dedicated people and clever technology to safeguard our platform. So thank you Jacquemus!!! Incredible quality, lots of compliments. Because of this I wouldnt order again.. Because of this I wouldnt order again.. Manage Your Backup Payment Methods. Quality is great! It goes against our guidelines to offer incentives for reviews. - Reliable internet access for 4-hour periods of time. Because of this I wouldnt order again.. I loved the bag, it's great, and super fast delivery, thank you. Read Customer Service Reviews of www.jacquemus.com - Trustpilot Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The packaging, payment, etc. I love your collections every year. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I recommend shopping at Jacquemus. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. It was left on my porch in the pouring rain for two days. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. I am very happy with my purchase! JACQUEMUS | Official Website I am very happy with my purchase! Jacquemus Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. I ordered the Grand Bambino bag. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Mostly impressed on just how fast it was delivered! Verification can help ensure real people write reviews about real companies. The order arrived on time and every item came very well packed. Thanks for the customer experience as well. Revoke a Website or App's Access to your Login with Amazon Information. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Find out how we combat fake reviews. Find out how we combat fake reviews. But except that, everything was very good. Thank you very much.I especially loved the packaging- as always :). + Additional pay incentives as well as monthly . Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. I loved the bag, it's great, and super fast delivery, thank you. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever.

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